Restaurants
Ran 6 locations · 10 yearsCT operator

Spinning plates is the job. Dropping them shouldn't be.

I ran a restaurant group for ten years — six locations, one I opened solo. I know what it feels like when the host stand is backed up, the schedule has a hole, and the fryer just died. I build the quiet systems behind the scenes so the floor can do its job.

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The reality

What tends to break in a restaurant

06 / RECURRING
01 — PROBLEM

Reservations and online orders that scatter

Phone, OpenTable, DoorDash, walk-ins — four channels, four systems, no single view. Someone always falls through.
02 — PROBLEM

Tickets, table turns, and the host stand

Tables sit waiting for the check. Orders vanish between floor and kitchen. The host stand becomes a pile.
03 — PROBLEM

The schedule is a part-time job

"Who's closing?" "Can someone cover Sunday?" Building it is hours. Keeping it staffed is more hours.
04 — PROBLEM

Inventory and 86'd items

Limes again. Wings again. Hours every week on spreadsheets, and someone still forgets the order.
05 — PROBLEM

POS that never matches reality

Specials, price changes, staff hitting the wrong button because it's closer. The numbers are fiction.
06 — PROBLEM

Equipment that breaks at the worst time

Nobody scheduled the oil change. Nobody logged the service call. Friday night becomes a crisis.
How I help

What I'd build first

06 / WHAT I BUILD
01 — APPROACH

Reservations and ordering, in one place

A site that takes bookings and orders, sends instant confirmations, and stops the channel sprawl.

One inbox instead of four

02 — APPROACH

Smart staff scheduling

Schedule built once, shared everywhere. Auto-reminders. Shift swaps with a tap.

Less Sunday-night texting

03 — APPROACH

Review request automation

Happy customers get a quiet "leave us a review" text or email at the right moment.

Five-star reviews on autopilot

04 — APPROACH

Inventory and ordering reminders

Low-stock alerts before service. Order what you need, when you need it.

No more 86'd-at-7pm panic

05 — APPROACH

Maintenance reminders

Service intervals tracked automatically. The fryer gets oil-changed before it dies.

Fewer Friday-night fires

06 — APPROACH

Manager dashboard

Reservations, orders, schedule, and inventory in one view. Run service from one screen.

Catch problems before they catch you

In Connecticut

Restaurants in New Haven County

From diners in Hamden to pizza shops in New Haven and small dining rooms along the shoreline — the headaches don't change much. What changes is the system you put behind them.

I worked the floor and the back office. I've programmed POS systems and rebuilt schedules at midnight. I know which corners hurt to cut. I won't hand you software that pretends to be simple and then asks for a login every Tuesday.

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Next step

Ready to stop spinning plates and start running the place?

If service feels like firefighting, the systems behind it are usually the fire. Tell me what's actually broken — first call's free, no pitch.

Tell me about your restaurantSee services

First call free · No pitch · Custom quote after we talk