Bill more hours. Chase fewer documents.
The administrative work in a law practice eats billable hours nobody can recover. Document collection, intake, scheduling, status updates — none of it is the practice of law, but all of it lands on the lawyers. I build the portals and intake flows that let the firm run without partners as the routing layer.
What tends to break in a firm
Document collection delays
Intake taking hours per client
Status update emails
Scheduling complexity
What I'd build first
A secure client portal
Clients log in, see status, upload documents, sign retainers. They stop emailing for updates.
Inbox quiets down
Automated document collection
Recurring reminders for the documents you actually need, with deadlines and consequences clear.
Cases move faster
Self-service intake
New clients fill conflict-check and intake forms before the first call. The call covers the case, not the form.
Hours back per matter
Calendar coordination tools
Booking that respects court schedules, partner availability, and client time zones — without the back-and-forth.
Less calendaring, more lawyering
Law practices in Connecticut
CT firms compete for clients who could just as easily hire from a larger market. The firms winning have sites that explain who they are clearly, intake that respects the client's time, and portals that make the relationship feel modern instead of mid-2000s.
Practice law, not paperwork.
If administrative work is eating billable hours, the systems behind it can take the load. Tell me how your firm actually runs — first call's free.
First call free · No pitch · Custom quote after we talk